Help

Logging in

Enter your email and we send you a code. No password, never a link. Not there? Check spam, or ask for a new code.

Lost your phone?

If you use two-step login and lost the authenticator app, email info@bitcoin.org.hk and we reset it.

Changing your email

Email info@bitcoin.org.hk from your old address with the new one.

Your card

Places scan the QR on your phone. It changes every minute, so a screenshot stops working. After you open it once, it works without signal. If someone may have copied it, Card › Reset QR code.

Paying

In bitcoin, on-chain, through our BTCPay. It takes 10 to 60 minutes to confirm; you can close the page. If only part arrived, do not pay again: the treasurer will contact you.

Approval

After you pay, an admin approves your membership. Your card, discounts and the classifieds switch on then.

Renewing

From 60 days before your year ends: Account › Renew. The new year starts when the old one ends.

Receipts

Each payment has one: Account › Pay dues or Renew, then Receipt. Print it or save it as a PDF.

Notifications on iPhone

Add this site to your Home Screen first (Share › Add to Home Screen), open it from there, then Account › Notifications.

Deleting your account

Account › Delete my account. Your details are erased at once.

Anything else: info@bitcoin.org.hk